VU mail

[Post publicat de Liviu pe Liviu's [in Netherlands] Blog]

This post presents the 3 e-mail services we've had (until now) here at the FEW of VU.

First, there was Horde, with its hard to use interface. It took me a few weeks to get used with it.

Second, there was roundcube, with a better looking interface, but still feeling like Horde: I've always though of it as Horde's face lift.

Third, now we have Outlook Web App, which finally looks shiny and gives one that stupid-proof feeling when using the interface. I like it. However, there was a problem at first: the interface appeared in Dutch only and I could not manage to change it, due to some sort of a bug; I read and searched all the manuals at Digidesk, then searched Outlook's help, but still couldn't solve it since some options in the menu were stubborn enough not to appear/show when clicking on them although the help clearly said they should appear; in the end I decided mailing UCIT Servicedesk which provided me the solution: I had to login using the light version, then do the tricks I have already read about but did not work in the full/standard version. This so much reminded of Windows' sometimes log-in-Safe-Mode behavior :)
I must emphasize VU's perfect organization in switching to Outlook: (1) a few weeks before the switch we received a couple of e-mails announcing the switch and also a letter by regular mail, and (2) the UCIT Servicedesk dealing with any IT problems related to the VU.


As a side note, the spam filter has worked quite bad overall. Indeed, I might have gotten used to GMails' spam filter which works perfectly and my standards are sky high now.